Rapid reply
We've all been stuck on the phone waiting to get through to customer service. Well now there's a new way to end the run-around. 7's Susan Tran explains how you can get a "Rapid Reply."

Imagine the pain of losing a loved one, especially to a violent crime. Then, as you struggle with tragedy, you find yourself victimized again. Some Massachusetts families say that’s what...
We've all been stuck on the phone waiting to get through to customer service. Well now there's a new way to end the run-around. 7's Susan Tran explains how you can get a "Rapid Reply."
BOSTON -- He learned to dance on the streets of Boston. Now he's taking that talent to a whole new level---making it into the semi-finals of NBC's "America's Got Talent."
After hurricanes hit, power outages are often the hardest thing for people to deal with. 7's Amanda Grace has advice for getting your family plugged in without generating any trouble.
UNDATED – A big part of getting ready is making sure you have enough food and supplies to last during and after a storm.
When the wind blows and it begins to downpour, a secure home could shut out damage.
Another concern for many of us is our pets and making sure they are cared for and safe. Anne Allred has everything you need to know when it comes to protecting your pets.
We all love our smart phones. They help us stay connected by letting us post updates and pictures instantly online. But as Amanda Grace explains, you may not realize that you could be revealing a lot more with those photos than you might think.
BOSTON, Mass. - In January, a Danvers mom was diagnosed with Hodgkins Lymphoma. Just four months later, doctors discovered her 13-month-old daughter had neuroblastoma, a deadly childhood cancer.
If you have a four legged friend, you know fighting fleas can be a real struggle. But some pet owners say by trying to treat their pets, they nearly killed them. 7's Ryan Schulteis explains how some flea and tick treatments are putting "Pets in Peril.”
WALPOLE, Mass. -- Prince William's pick for his wedding cake is his favorite traditional English Chocolate Biscuit Cake, and one local bakery has perfected the prince's decadent confection.